Mobile / Live
These terms set out how your 366bit account works — what we expect from you, what you can expect from us, and how transactions through bKash, Nagad and Rocket fit into that agreement. Access and eligibility depend on your local law and the regions where 366bit operates.
By opening and using a 366bit account, you confirm that you have read and agree to these terms in full. They govern every action you take on the platform — placing a sports market wager, browsing the casino lobby, moving funds through your wallet, or contacting support. These terms form a binding agreement between you and 366bit. They do not override the laws of the jurisdiction you are accessing the platform from. Where your local law conflicts with any part of these terms, the applicable law takes precedence. We may update these terms when our services change. When that happens, the revised version is published on this page. Continuing to use your account after an update means you accept the changes. We recommend checking this page whenever you notice a material change to how the platform works. Your wallet transactions — whether you fund your account through bKash, Nagad or Rocket — are subject to the transaction rules described here and in the wallet section of your account. No transaction is final until it clears the relevant payment rail and appears in your account balance. Disputes about specific transactions should be raised with support directly.
Not every action on or near the platform falls under the same rules. Understanding what this policy covers — and where it stops — helps you know where to direct a question.
Creating an account, logging in, verifying your identity and managing your credentials are all covered here. We set the rules for account eligibility, and access depends on your local law and the regions where 366bit is available to you.
Deposits and withdrawals processed through bKash, Nagad or Rocket are governed by these terms alongside the payment provider's own rules. When the two conflict, you should contact support to clarify which rule applies to your specific situation.
Odds, market listings, game titles from studios such as Spadegaming, Habanero, CQ9 and Microgaming, and any promotional messaging on the platform are part of the service we provide. Content accuracy is our responsibility; third-party data feeds are not.
Links or integrations that take you away from 366bit — such as a payment provider app or an external verification service — are governed by that provider's own terms, not ours. We are not responsible for what happens on those external services.
You have several practical options available to you at any time. Your full transaction history — deposits made via bKash or Nagad, wagers placed on sports markets, and any amounts returned to your wallet — is visible in the account dashboard after login. If any recorded detail looks wrong, you can flag it through the support channel and we will investigate. You are also entitled to request a correction to your account details, such as a registered contact number or email address. Submit that request through the support form and attach the relevant verification as prompted. If you want to understand how a specific term applies to your account, support can walk you through it. We aim to respond to policy queries within the timeframe shown in your support ticket.
Open the transaction history section in your account dashboard to see every deposit, withdrawal and wager. The history is date-stamped and filterable. If a figure looks incorrect, note the transaction ID before contacting support.
You can update your registered contact details by submitting a request through the support form. Follow the verification steps shown in the form — the fields tell you exactly what is needed to confirm the change.
If a clause in these terms is unclear, open a support ticket and reference the section you are asking about. We will provide a plain-language explanation that applies to your account and region.
Where you believe these terms have been applied incorrectly to your account — such as a transaction held or a wager settled in a way you did not expect — you can formally request a review. The review process is described in the support section below.
Questions about these terms, your account or a specific transaction can reach us through any of the three channels below. For urgent wallet matters — especially a bKash or Nagad transaction that has not reflected in your balance — use the live chat route so the query is picked up without delay.
Open the chat widget on any page of the site while logged in. Live chat is the fastest route for questions about a pending bKash or Nagad deposit, a market settlement query or a terms clause that affects an active wager.
For written policy queries — such as requesting a terms explanation, submitting a correction to your account details or formally raising a dispute — open a ticket through the support section in your account dashboard. Attach any relevant transaction IDs.
If you prefer a documented channel for sensitive account matters, email our support address listed in the contact section of your account. Include your account reference and a clear description of the terms point you are querying.
We handle your account data and policy obligations in a way that is meant to be straightforward to verify. The current version of these terms is always the one published on this page — no separate document supersedes it. Account security is your shared responsibility with us: we protect stored data on our side, and you are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately so we can place a hold while the matter is investigated.
We store the account data you provide — contact details, transaction history and wallet records — for the period required to operate your account and meet our compliance obligations. The data retention period applicable to your account is described in our privacy policy.
The platform uses cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how sections of the platform load or respond.
You are responsible for the confidentiality of your password and any one-time codes sent to your registered mobile number. Do not share login details with anyone. If you suspect a security issue, use the support ticket route to request an immediate account review.
To request an amendment to how your personal data is held, or to ask that certain data be removed where permitted, contact support with a written request. We will confirm what is actionable under the applicable rules for your region.
Below are the questions we hear most often about how these terms apply to accounts, transactions and eligibility in Bangladesh.
Access and eligibility depend on your local law and the regions where 366bit operates. If the platform is available in your region, these terms govern your account in full. Check the eligibility section of the account registration page for the conditions that apply to your location.
We publish the updated version on this page. Continuing to use your account after a change means you accept the revised terms. If you disagree with a material change, contact support before continuing to use the platform so we can clarify your options.
Yes. Deposits and withdrawals through bKash, Nagad and Rocket are subject to these terms alongside each provider's own rules. Your account balance reflects what has cleared through the payment rail. For any discrepancy, raise a support ticket with the transaction reference.
Open a support ticket from your account dashboard and include the transaction ID or wager reference. Describe the issue clearly and attach any screenshots if relevant. We will investigate and respond within the timeframe shown on your ticket.
You can submit a written data removal request through support. Whether the request can be fulfilled depends on your region's applicable rules and any retention obligations we are required to meet. Support will confirm what is actionable for your specific account.
Where any part of these terms conflicts with the applicable law in your jurisdiction, local law takes precedence. We recommend that you confirm whether the platform is accessible under your local law before opening or continuing to use an account.